Malls of Davao: NCCC Mall (interior)
I really like going to NCCC Mall. Frequent reason is to watch movies, this mall got the best cinemas in Davao comparable to Glorieta Cinema in Makati. Glorieta by the way is the best cinema in Metro Manila (back when I was living there last 2000-01 not sure now if it still got that distinction). The comfort inside and the amenities are simply awesome. They got bowling lanes, billiard hall, huge supermarket, an entertainment center, classy stores, boutiques, restos, coffee shops and most of all free wifi hotspot.
This mall is the busiest mall ever hosting numerous conventions and events including “The Mindanao Bloggers Summit” this October 27. Here’s more, they are planning to develop the mall into an ICT Hub with its proposal of NCCC IT Pavilion at the 4th level.
Photos of NCCC Mall (Interior)
The busy NCCC Supermarket. NCCC is known for its quality customer service.
The entertainment center…..shows and other events are held here. The pic shows kids riding those cute toys. No events happening here at the time this pic was taken.
My favorite pastime is…….movies and where to watch movies is in NCCC cinemas.
The modern tin pin bowling lane at NCCC mall.
Playing billiards here is a blast.
This stairs will lead you to the 4th level in which the proposed IT Pavilion is located. We better watch out for this development.
Filed under: Davao City | 26 Comments
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Davao City Statistics
Davao City: A Promise Fulfilled 
Hello sir,,Nccc mall is a nice place to hang-out coz its a convenient place for us,Davawenyo..Wherein we must be proud off sir….I was really happy because all of my favorite things to enjoy with ,is already here..
Wow naman, parang gusto ko n tuloy magbakasyon sa Davao. Masarap siguro jan mamasyal… But of course ung sa Glorietta na sinasabi mo ay natabunan na ng Mall of Asia..Mas maganda ang sinehan sa mall of asia. Bakit parang mas popular pa ang NCCC Mall kesa sa SM City Davao…
Popular ang NCCC Mall vs SM kase
a. mas maganda ang building
b. mas accessible ang location
c. mas maganda ang customer service at mas mura
d. mas maraming gimik at entertainment joints
BTW…. aside from natabunan ang Glorieta ng Mall of Asia….. natabunan din eto ng bomba! Kawawa naman ang glorieta mall…. mall ko kasi yan eh dahil sa Makati ako nakatira for 1 and half year. Tapos sa loob ng ganun katagal na panahon…. naliligaw pa rin ako sa loob ng mall kasi malaki at nakakalito ang mga daanan. Di ko mahanaphanap ang National Bookstore at ang sinehan… tapos mali mali ang paglabas ko papuntang Ayala Ave. parati akung makalabas sa likod doon sa may SM. hehehe
hi NCCC MAll miss na talaga kita dahil ang tagal ko nang hindi nakarating dyan sa davao gusto ko panam sanang mag laro kagaya ng bowling billiards etc…
HELP US PASS THE WORD!!! SAVE YOUNG DAVAOENOS’ DREAMS AND FUTURE.
I am an employee from Western Wats.
and fortunately still IN the company… However, in the coming week or two, I might be out…
Yes… true, Western Wats is a good company… UNTA.
Just imagine…only 6 hours of work… with free meal…. and you get p10k??
Isn’t that great??! As compared to other call centers here in Davao who pays php6500++ to php8000++ as the basic pay… here’s how it is…
COMPARISON
Other Call Centers
–8hrs-8.5hrs of work
–BASIC PAY:
p6500-8000/month
–(NO FREE MEAL)
–HARD ACCOUNTS
Western Wats
–6hrs of work ONLY—wow!!
–BASIC PAY:
p10,OOO/month–for Davao agents that’s way over board already.
–FREE MEAL
–SUPER Easy Accounts—-you just read, that’s it.
COMPARISON
Other Call Centers
–Stable accounts.
Meaning you have a fixed expected work to be done, which would mean you work full-shift.
–LOWER taxable basic rate, but more NON-TAXABLE incentives.
–Lower Basic rate means lesser tax…
(Performance incentives like QA grades, meeting quotas, perfect attendance, etc.)
-BIGGER night-differential rate.
-with Night Allowance
-Hazard Pay.
– (for some, if not most) rice allowance, clothing allowance
-with health benefits w/in 6months probationary period.
-Team building in-compay’s expense.
–respects the terms of your signed contract…
Western Wats
–Unstable account—no specific company handling and providing projects (jobs)
Meaning NO project means NO job, NO job means NO work, NO work means NO pay.
-We’re sent home, paid half-day—–at least. BUT being this way most of the times?? No way.
–No Night allowance
–SMALLER night differential (before I get P1,000+ with my previous call center job, now I only get P400)
–Seasonal work load… Wats is done USING us during the US political season (we were doing political surveys then, not to mention the push polls LEANING on one candidate or party—out of the issue)
–HIGH basic pay—P10,000.00— but don’t get hooked by the figures people.
–Lately… since it’s been a month of always going on half-day—-what do we get?? P5,ooo for this month??
–LESS (NEXT TO NONE) INCENTIVE
–When other call centers give p1200 just for having a Perfect Attendance in a month, p1500 for good QA scores quarterly, and gift checks or gadgets for hitting Production… You only get it as one in Wats. If you have Perfect Attendance, above 85% QA grade and over (yes! Over) 100% production rate altogether, it’s only when you get to have P1000 on that month. Nice! After all your effort, that is only what you get… To compromise, if you fail one (1) or two (2) of the criteria and at least been able to pass one criteria, don’t worry… you still get a sachet of coffee, a lollipop, or a chocolate… there’s a lot to choose from.
So Here’s The Main Thing…
Since your Taxable rate with Wats, is P10,000 then the net pay you get for your pocket is lesser. With almost no additional pay and incentives, you actually get less than p10,000 a month. With other call centers, since you have a less taxable pay rate and a lot (I really mean a lot) of additional pay… you actually reach at least P10K, if not more…
Now that the US political season is done, Western Wats Davao is receiving less (next to no) projects. And among 200+ agents available on the floor or 30 to 40 agents per team, they only need 2-3 agents per team to dial the minimal surveys available… which means, It’s another (mandated) half-day “option” for the rest (they always use the term “option” to at least waive that it’s on our own will to go on half-day when it’s really not). And lately, 3 to 4 agents are being terminated every week… Is it the agents’ fault for not being able to hit production if there is none to be produced??
There were people who applied last September and October and was told that they pass and ready for training… and guess when their training will start??—-It would be On January or Febuary 2009. I believe nobody could wait that long, and I’d bet that most, if not all of those people have already looked or even hired to another jobs.
Here are some comments on-line
batang buotan Says:
April 7, 2008 at 4:48 pm
Western Wats is among the “pioneer” (BPO) company here in Cebu. However, in December 2007, many were surprised with the massive lay-offs of its employees.
Some “ineffective” employees in any call center will be terminated. In any company, it happens that “ineffective” employees have to be terminated. However, what happened to Western Wats was very shocking because it was mass lay-off and according to reports, there was no clear reason for such mass lay-off.
Bobby Nalzaro (GMA-Cebu) wrote in Sun Star Cebu:
“Though Western Wats is an American firm, its management should follow our labor laws. There are rules to be followed in terminating employees but company officials, some of whom are Filipinos, refused to follow them. They dropped their kababayans like hot potatoes. This is oppression.”
Please visit this link:http://www.sunstar.com.ph/static/ceb/2008/01/12/oped/bobby.nalzaro.saksi.html
getdissapointed@wats Says:
June 5, 2008 at 3:51 pm
Western Wats is a company that really is the biggest data collection company. But late 2007 a lot of people got fired. They even ended up in the column of Bobby Nalzaro in Sunstar daily. They do pay well. 16k for b2c agents thats from 4am to 12pm and the b2b shift get as much as 22k but its either you are in the uk shift or the u.s. b2b shift. Free meals but no medical insurance till you are regularized. Just ask people in Cebu. Good luck in not getting dissapointed @wats.
From davaohive101.com
WWats sucks!!! they shouldn’t have gone here in Davao… they make and shatter davaoenos dreams… they make false hopes.
wats hater said this on Your comment is awaiting moderation. November 28, 2008 at 12:39 pm
(here are some clips of commentaries from SunStar Cebu)
Wednesday, January 09, 2008
Talk back: Western Wats issue
By Suzan Sussie
The US is indeed in economic turmoil. That probably explains why, despite President Arroyo’s claims of a stronger peso and a better economy, we see a lot of companies downsizing, i.e. laying off regular employees.
Downsizing is a defensive strategy to protect company assets and preserve profits under unfavorable economic conditions.
It is a given that businesses operate for profit. And it is management prerogative as to how to carry out such strategies to fulfill their duties as steward of company assets.
However, in doing so, management must not prejudice the rights of employees or carry out their purposes to the detriment of others.
Philippine labor laws specify the grounds for termination and procedures to carry those out. In carrying out its purposes, management must take care to abide by the substance of the law, not merely its form.
My impression of the situation in Western Wats is such that management has not given the employees due notice when it terminated their employment. That’s bad and that really pisses me off.
It might be an American firm but it is doing business in the Philippines. It should not only abide by our laws, but also RESPECT our culture and traditions.
In my book, laying off employees during the holiday season is inhumane. Where’s the company’s sense of social responsibility in that?
It’s high time that we, Filipinos, stand up and fight for what we believe is right.
To the affected employees, if you believe your dismissal was unjust, seek reprieve in our legal system. Don’t just take it.
If you don’t stand up and defend your rights, nobody will.
Saturday, January 12, 2008
Nalzaro: Layoffs of employees in call center, 2
By Bobby Nalzaro
Saksi
I DID not expect that the article I wrote two weeks ago about the termination of the services of employees in Western Wats, an American call center based at the Mactan Export Processing Zone (Mepz) 2 in Lapu-Lapu City, would trigger reactions.
Some of them criticized the decision of management, calling it inhuman because it was done during the Christmas holidays. Others defended the decision, saying the laid off employees were ineffective.
Mike Cohen, a US-based journalist, even emailed me asking if the termination had something to do with the coming US presidential elections. I don’t think so.
Until now, however, there has been no official word from the company’s higher ups as to the real reason behind the layoffs. The services of hundreds of employees were terminated before Christmas and more workers are expected to be retrenched.
The firm’s US-based officials, including its new president, were here over the weekend but they refused to issue a statement. Sources said Western Wats, whose main headquarters is in Orem, Utah, was sold recently to another company, its third owner since it began operating in early 2000.
Western Wats Philippines started its operation in 2003 with 300 employees. For the past years, it was doing well, employing some 1,700 employees. The questionable acts happened only last year.
The services of new recruits, trained for as short as two weeks, were being terminated. Some of them were from Mindanao and other parts of the Visayas, all carrying the hope of ending up having a good paying job after relocating to Cebu.
The employment contract of probationary employees specified that they will be evaluated after a month of training and then five months later to determine if they will be hired as regular employees. But most of them were laid off within two months.
Last November, the company reduced the number of teams by moving some employees to other teams and terminating the services of others for no apparent reason.
Some supervisors were demoted to the status of agents for lack of teams to handle. Others were told they were ineffective. This caused demoralization among the supervisors’ rank, prompting some of them to resign.
Mass termination followed last December. The company said this was because of gross inefficiency. But an insider said there has never been a written standard when it comes to production that can be used as ground for termination. And even if there was, the employees should have been given due process before their services were terminated, especially the regular ones.
What was insulting was that the employees were just verbally told about the termination when they reported for work. No official memorandum was issued about any violation they committed. Worse, there was no mention about separation pay or whatever benefits that can be claimed upon termination. That is why some dismissed employees went to the National Labor Relations Commission.
Though Western Wats is an American firm, its management should follow our labor laws. There are rules to be followed in terminating employees but company officials, some of whom are Filipinos, refused to follow them. They dropped their kababayans like hot potatoes. This is oppression.
FINAL SAY:
LET’S NOT ALLOW THE CEBU INCIDENT TO HAPPEN TO US HERE IN DAVAO, FOR THOSE WHO WANT TO HAVE A GOOD, SUCESSFUL, HUMANE CALL CENTER EXPERIENCE, WESTERN WATS IS NOT THE PLACE… THEY PROMOTE CAPITALISM IN A VERY GREEDY AND SELFISH MANNER. LET’S WORK TOGETHER AND SAVE THE FUTURE OF OUR YOUNG DAVAOENOS. HELP US SPREAD THE WORD. I’M SPEAKING ON BEHALF OF ALL THE INNOCENT TERMINATED PEOPLE WHO CAN’T SPEAK OUT.
HELP US PASS THE WORD!!! SAVE YOUNG DAVAOENOS’ DREAMS AND FUTURE.
I am an employee from Western Wats.
and fortunately still IN the company… However, in the coming week or two, I might be out…
Yes… true, Western Wats is a good company… UNTA.
Just imagine…only 6 hours of work… with free meal…. and you get p10k??
Isn’t that great??! As compared to other call centers here in Davao who pays php6500++ to php8000++ as the basic pay… here’s how it is…
COMPARISON
Other Call Centers
–8hrs-8.5hrs of work
–BASIC PAY:
p6500-8000/month
–(NO FREE MEAL)
–HARD ACCOUNTS
Western Wats
–6hrs of work ONLY—wow!!
–BASIC PAY:
p10,OOO/month–for Davao agents that’s way over board already.
–FREE MEAL
–SUPER Easy Accounts—-you just read, that’s it.
COMPARISON
Other Call Centers
–Stable accounts.
Meaning you have a fixed expected work to be done, which would mean you work full-shift.
–LOWER taxable basic rate, but more NON-TAXABLE incentives.
–Lower Basic rate means lesser tax…
(Performance incentives like QA grades, meeting quotas, perfect attendance, etc.)
-BIGGER night-differential rate.
-with Night Allowance
-Hazard Pay.
– (for some, if not most) rice allowance, clothing allowance
-with health benefits w/in 6months probationary period.
-Team building in-compay’s expense.
–respects the terms of your signed contract…
Western Wats
–Unstable account—no specific company handling and providing projects (jobs)
Meaning NO project means NO job, NO job means NO work, NO work means NO pay.
-We’re sent home, paid half-day—–at least. BUT being this way most of the times?? No way.
–No Night allowance
–SMALLER night differential (before I get P1,000+ with my previous call center job, now I only get P400)
–Seasonal work load… Wats is done USING us during the US political season (we were doing political surveys then, not to mention the push polls LEANING on one candidate or party—out of the issue)
–HIGH basic pay—P10,000.00— but don’t get hooked by the figures people.
–Lately… since it’s been a month of always going on half-day—-what do we get?? P5,ooo for this month??
–LESS (NEXT TO NONE) INCENTIVE
–When other call centers give p1200 just for having a Perfect Attendance in a month, p1500 for good QA scores quarterly, and gift checks or gadgets for hitting Production… You only get it as one in Wats. If you have Perfect Attendance, above 85% QA grade and over (yes! Over) 100% production rate altogether, it’s only when you get to have P1000 on that month. Nice! After all your effort, that is only what you get… To compromise, if you fail one (1) or two (2) of the criteria and at least been able to pass one criteria, don’t worry… you still get a sachet of coffee, a lollipop, or a chocolate… there’s a lot to choose from.
So Here’s The Main Thing…
Since your Taxable rate with Wats, is P10,000 then the net pay you get for your pocket is lesser. With almost no additional pay and incentives, you actually get less than p10,000 a month. With other call centers, since you have a less taxable pay rate and a lot (I really mean a lot) of additional pay… you actually reach at least P10K, if not more…
Now that the US political season is done, Western Wats Davao is receiving less (next to no) projects. And among 200+ agents available on the floor or 30 to 40 agents per team, they only need 2-3 agents per team to dial the minimal surveys available… which means, It’s another (mandated) half-day “option” for the rest (they always use the term “option” to at least waive that it’s on our own will to go on half-day when it’s really not). And lately, 3 to 4 agents are being terminated every week… Is it the agents’ fault for not being able to hit production if there is none to be produced??
There were people who applied last September and October and was told that they pass and ready for training… and guess when their training will start??—-It would be On January or Febuary 2009. I believe nobody could wait that long, and I’d bet that most, if not all of those people have already looked or even hired to another jobs.
Here are some comments on-line
batang buotan Says:
April 7, 2008 at 4:48 pm
Western Wats is among the “pioneer” (BPO) company here in Cebu. However, in December 2007, many were surprised with the massive lay-offs of its employees.
Some “ineffective” employees in any call center will be terminated. In any company, it happens that “ineffective” employees have to be terminated. However, what happened to Western Wats was very shocking because it was mass lay-off and according to reports, there was no clear reason for such mass lay-off.
Bobby Nalzaro (GMA-Cebu) wrote in Sun Star Cebu:
“Though Western Wats is an American firm, its management should follow our labor laws. There are rules to be followed in terminating employees but company officials, some of whom are Filipinos, refused to follow them. They dropped their kababayans like hot potatoes. This is oppression.”
Please visit this link:http://www.sunstar.com.ph/static/ceb/2008/01/12/oped/bobby.nalzaro.saksi.html
getdissapointed@wats Says:
June 5, 2008 at 3:51 pm
Western Wats is a company that really is the biggest data collection company. But late 2007 a lot of people got fired. They even ended up in the column of Bobby Nalzaro in Sunstar daily. They do pay well. 16k for b2c agents thats from 4am to 12pm and the b2b shift get as much as 22k but its either you are in the uk shift or the u.s. b2b shift. Free meals but no medical insurance till you are regularized. Just ask people in Cebu. Good luck in not getting dissapointed @wats.
From davaohive101.com
WWats sucks!!! they shouldn’t have gone here in Davao… they make and shatter davaoenos dreams… they make false hopes.
wats hater said this on Your comment is awaiting moderation. November 28, 2008 at 12:39 pm
(here are some clips of commentaries from SunStar Cebu)
Wednesday, January 09, 2008
Talk back: Western Wats issue
By Suzan Sussie
The US is indeed in economic turmoil. That probably explains why, despite President Arroyo’s claims of a stronger peso and a better economy, we see a lot of companies downsizing, i.e. laying off regular employees.
Downsizing is a defensive strategy to protect company assets and preserve profits under unfavorable economic conditions.
It is a given that businesses operate for profit. And it is management prerogative as to how to carry out such strategies to fulfill their duties as steward of company assets.
However, in doing so, management must not prejudice the rights of employees or carry out their purposes to the detriment of others.
Philippine labor laws specify the grounds for termination and procedures to carry those out. In carrying out its purposes, management must take care to abide by the substance of the law, not merely its form.
My impression of the situation in Western Wats is such that management has not given the employees due notice when it terminated their employment. That’s bad and that really pisses me off.
It might be an American firm but it is doing business in the Philippines. It should not only abide by our laws, but also RESPECT our culture and traditions.
In my book, laying off employees during the holiday season is inhumane. Where’s the company’s sense of social responsibility in that?
It’s high time that we, Filipinos, stand up and fight for what we believe is right.
To the affected employees, if you believe your dismissal was unjust, seek reprieve in our legal system. Don’t just take it.
If you don’t stand up and defend your rights, nobody will.
Saturday, January 12, 2008
Nalzaro: Layoffs of employees in call center, 2
By Bobby Nalzaro
Saksi
I DID not expect that the article I wrote two weeks ago about the termination of the services of employees in Western Wats, an American call center based at the Mactan Export Processing Zone (Mepz) 2 in Lapu-Lapu City, would trigger reactions.
Some of them criticized the decision of management, calling it inhuman because it was done during the Christmas holidays. Others defended the decision, saying the laid off employees were ineffective.
Mike Cohen, a US-based journalist, even emailed me asking if the termination had something to do with the coming US presidential elections. I don’t think so.
Until now, however, there has been no official word from the company’s higher ups as to the real reason behind the layoffs. The services of hundreds of employees were terminated before Christmas and more workers are expected to be retrenched.
The firm’s US-based officials, including its new president, were here over the weekend but they refused to issue a statement. Sources said Western Wats, whose main headquarters is in Orem, Utah, was sold recently to another company, its third owner since it began operating in early 2000.
Western Wats Philippines started its operation in 2003 with 300 employees. For the past years, it was doing well, employing some 1,700 employees. The questionable acts happened only last year.
The services of new recruits, trained for as short as two weeks, were being terminated. Some of them were from Mindanao and other parts of the Visayas, all carrying the hope of ending up having a good paying job after relocating to Cebu.
The employment contract of probationary employees specified that they will be evaluated after a month of training and then five months later to determine if they will be hired as regular employees. But most of them were laid off within two months.
Last November, the company reduced the number of teams by moving some employees to other teams and terminating the services of others for no apparent reason.
Some supervisors were demoted to the status of agents for lack of teams to handle. Others were told they were ineffective. This caused demoralization among the supervisors’ rank, prompting some of them to resign.
Mass termination followed last December. The company said this was because of gross inefficiency. But an insider said there has never been a written standard when it comes to production that can be used as ground for termination. And even if there was, the employees should have been given due process before their services were terminated, especially the regular ones.
What was insulting was that the employees were just verbally told about the termination when they reported for work. No official memorandum was issued about any violation they committed. Worse, there was no mention about separation pay or whatever benefits that can be claimed upon termination. That is why some dismissed employees went to the National Labor Relations Commission.
Though Western Wats is an American firm, its management should follow our labor laws. There are rules to be followed in terminating employees but company officials, some of whom are Filipinos, refused to follow them. They dropped their kababayans like hot potatoes. This is oppression.
FINAL SAY:
LET’S NOT ALLOW THE CEBU INCIDENT TO HAPPEN TO US HERE IN DAVAO, FOR THOSE WHO WANT TO HAVE A GOOD, SUCESSFUL, HUMANE CALL CENTER EXPERIENCE, WESTERN WATS IS NOT THE PLACE… THEY PROMOTE CAPITALISM IN A VERY GREEDY AND SELFISH MANNER. LET’S WORK TOGETHER AND SAVE THE FUTURE OF OUR YOUNG DAVAOENOS. HELP US SPREAD THE WORD. I’M SPEAKING ON BEHALF OF ALL THE INNOCENT TERMINATED PEOPLE WHO CAN’T SPEAK OUT.thnx
sana po eee you may mga way in nccc mall gawin niyo namang mas more look like expensive not all coz have aircon the way you talking people you serve and wish it could be all facilities more clean and more lots of sports and learning to do for young and old person and wish all the escalator is all done high tech not like other good but other way you need to step up by your own feet im born in davao …………….but i would say for taste as what i like and dont like as for what i knew your failed my taste as new i am there wish soon im going back wish more improvement more more more clean no dust all people should working there always smile to all no matter bad mood or not …………………always be propesional for both of us ,for all employee tnxxxxxxxxxxxxxxxxxxxxx dont bother for what i say just want frank saying what i want say on you guys keep up a good work and more bless in your company
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,if you want reply me email me ailen12_1989@yahoo.com
,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,see yahhhhhhhhhhhhhhhhhhhhhhh
how much will you pay if you will watch movie at the nccc mall of davao ?
Hi,
This is Thea of Net 25.
May we know the contact no. of NCCC Mall?
Thank you.
…wow i love davao…proud tlaga ako na nka punta na ako sa davao………..ang ganda talaga nang nccc nall at ang laki pa……
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